Where firms lose control
Notices often arrive through multiple channels and then sit in inboxes or chat groups without clear ownership.
By the time leadership notices a delay, the response window is already tight and the team is under pressure.
A better notice workflow
Create a dedicated notice lane where each notice has an owner, stage, response deadline, and document checklist.
That gives managers the ability to review risks early instead of firefighting at the end.
- Central notice register
- Service-wise categorization
- Escalation before due date breaches
- Client communication trail attached to the case